We stand behind every product we sell. If you are not absolutely delighted with your purchase - for any reason - we will be happy to make an exchange for purchase price towards another item. Simply call us for a return authorization number . We ask that returned products be in like-new condition with their original packaging and instructions. Note that some items, such as lamps, fluids, cartridges/styli, computer software, books and videos, are non-returnable.
You Always Get the Best Price:
Buy with the confidence of knowing that you will always get the best products - at the best prices - from DJ Wholesalers. If you shop around and find one of our products for lower price, we'll match it! And up to 45 days after the purchase, we'll refund any price difference. This policy applies to the identical US warrantied product, which the retailer must have in stock. Proof of the offer may be required, such as copy of an ad or quote.
Don't See it on the Website?
Some manufactures don't allow us to show some of their items in our website. However, chances are that with our large inventory, we'll have it in stock or know how to get it for you - hassle-free!
For your protection, due to the difficulty in verifying credit card purchases by customers outside the US, we can only accept the follwing payment methods for international orders:
If for some reason there is an unforseen delay in the shipment of your products, your Sales Advisor will notify you. If your products do not arrive in a reasonable amount of time, contact your Sales Advisor by phone or email for help in tracking down your package. Be sure to have your order confirmation number handy. If you have already have been provided with a tracking number, you may track it yourself if you prefer by using the links below.
Los Angeles, CA 90014
We ask that returned products be in like-new condition with their original packaging and instructions. Note that some items such as lamps, fluids, cartridges/styli, computer software, books and videos are non-returnable.
(A note about credit cards: For your protection, we thouroughly investigate the validity of each credit card order placed with us. No order will be processed without a telephone number where you can be reached for verifiation purposes. In addition, all orders must be shipped to the billing address on the credit card. Call our customer service department at 1-800-700-4542 for information on setting up an alternate shipping address).
If you prefer to pay with cash, money order or cashier's check, you can download our printable orderform and fax it to us at 1.708.575.1496 Attention: DJ Wholesalers, c/o Order Processing. If you order via fax, a Customer Service Representative will call you with payment mailing instructions. Please see below for our policies regarding check and money orders. You will need the free Adobe Acrobat Reader, available here.
|UPS Ground Shipping Rate Table|
|For orders totaling||Delivery Charge|
|$0 - $75.00||$7.95|
|$75.01 - $100.00||$9.95|
|$100.01 - $200.00||$11.95|
|$200.01 - $300.00||$14.95|
|$300.01 - $500.00||$17.95|
|$500.01 - $800.00||$23.95|
|$800.01 - $1200.00||$30.95|
|$1200.01 - $1600||$41.95|
|$1600.01 - $2000||$53.95|
|$2000.01 - $2600||$68.95|
|$2600.01 - $3000||$83.95|
|For orders of $3000 and over add 3% of subtotal|
Products subject to availability. Prices subject to change without notice.
DJ wholesaler claims no responsibility for typographical errors.